6 months after the wildfires: State Farm remains on the ground helping customers recover!

State Farm^® claims employees, associates, and agents remain on the ground helping customers recover and we empathize with those who are rebuilding their lives six months after the devastating wildfires in Los Angeles. As of July 15, we have received over 13,000 claims related to the fires and have paid over $4.3 billion to our California customers.

Given the magnitude of this event and the impact on so many individuals and families, we are still actively working with customers through the claims process. In the weeks after the fires, more than 1,000 claims employees came from across the country to help customers in Los Angeles. Many more assisted virtually. Today, hundreds of State Farm claims representatives remain in California to assist customers. We evaluate each claim, including smoke claims, on a case-by-case basis. We’re committed to providing every customer all the benefits they have available through their policy.

With more than 2.8 million residential and commercial policies, State Farm General is California’s largest private insurer. Having sufficient resources helps ensure we can cover any future claims from our State Farm General customers. In June 2024, well before the tragic wildfires this year, State Farm General submitted a rate increase request as a critical step to restoring the financial health of State Farm General.

In February 2025, State Farm General requested a smaller emergency interim rate increase, which was approved by the Commissioner in May. It’s important to note that this interim rate increase must still be permanently approved through a formal rate hearing later this year and is only a portion of the original rate increase requested in June 2024, long before the wildfires.

In addition, State Farm General obtained from its parent company, State Farm Mutual, an advance of $400 million under a surplus note issued by State Farm General. The California Department of Insurance granted approval of that surplus note on June 23, 2025. State Farm General is obligated to repay the surplus note balance plus interest over time.

We will continue to work alongside regulators, policymakers and industry leaders to create a sustainable insurance environment in California.